Since the discovery of IGR 116318-4848 in 2003 January, INTEGRAL has accumulated more than 5.8 Ms in IBIS/ISGRI. We present the first extensive analysis of the archival INTEGRAL data (IBIS/ISGRI, and JEM-X when available) for this source, together with the observations carried out by XMM-Newton (twice in 2003, and twice in 2004) and Suzaku (2006). The source is very variable in the long-term, with periods of low activity, where the source is almost not detected, and flares with a luminosity approximately 10 times greater than its average value (5.4 cts/s). IGR 116318-4848 is a HMXB containing a sgB[e] star and a compact object (most probably a neutron star) deeply embedded in the stellar wind of the mass donor. The variability of the source (also in the short-term) can be ascribed to the wind of the optical star being very clumpy. We study the variation of the spectral parameters in time scales of INTEGRAL revolutions. The photoelectric absorption is, with NH around 10(exp 24)/ square cm, unusually high. During brighter phases the strong K-alpha iron line known from XMM-Newton and Suzaku observations is also detectable with the JEM-X instrument
