Taking Adaptable Co-design Action : Flexible Learning Between Health Experts, End-Users and Technology Experts in the Early Stage of eHealth Design

Abstract

Co-design, as a way of integrating users’perspectives and technical possibilities, has been subject to amultitude of interpretations. To facilitate the development ofpatient-empowerment services, co-design is a central approachneeded to ensure high acceptance among users. In thisresearch, we offer a flexible co-design approach by building onadaptive and continuous planning based on sets of co-designactions directed towards participants’ mutual learning. Theresearch is based on the experiences of a co-design processwithin the area of eHealth, specifically the fall prevention area,as a special case of self-training systems and self-managementsystems. The project team comprises a variety of membergroups, including the elderly, technical developers, businessdevelopers, methods experts and project management. The keysuccess factor was identified among the persons of the differentgroups as achieving possibilities for learning. To make learningprocesses requires adaptability and flexibility in interactingdifferent planning actions in order to balance both the need fortechnology development and the understanding of users’needs.FRONT-VL, From empowerment to Viable LivingDISA eHealt