This poster will show how one academic library employed virtual research appointments as part of the library’s response to COVID-19. Specific data points highlight student demographics, number of appointments, time spent per meeting, how usage coincided with the semester schedule, and impact of link location on service availability. The poster also identifies best practices, adjustments made since implementation, and results of initial assessment. The objective of this poster is to show how other libraries can take a similar approach to adapting and maintaining services for a virtual environment
