Burrows, M

Corr, Susan

Lakhanpaul, M

Neill, Sarah

Redwood, Tracey

English

NECTAR

This work has been submitted to NECTAR, the NorthamptonElectronic Collection of Theses and Research.Conference or Workshop ItemTitle: Parent and healthcare professional use of language: a literaturereviewCreators: Burrows, M., Neill, S., Redwood, T., Corr, S. andLakhanpaul, M.Example citation: Burrows, M., Neill, S., Redwood, T., Corr, S. andLakhanpaul, M. (2012) Parent and healthcare professional use oflanguage: a literature review. Poster presented to: Royal College ofNursing (RCN) Joint Children and Young People Conference andExhibition: Making the Principles of Nursing Practice Work for Childrenand Young People, Leeds, 12-13 October 2012.Version: Presented versionhttp://nectar.northampton.ac.uk/4517/NECTARParent and healthcare professional use of language: a literature review Michael Burrowsa, Dr Sarah Neilla, Dr Tracy Redwooda, Prof. Susan Corra and Prof. Monica Lakhanpaulb a:University of Northampton b:University College LondonIntroductionAims• To understand existing research examiningparental and HCP use of language; whatdoes the research show?•To understand the limits of currentresearch and provide context for furtherresearch.Method• Literature was identified from searches ofacademic databases (Pubmed, Sciencedirect,Oxford Journals) using a selection of keywords orphrases, between 02/12-06/12.•An integrative literature review methodologywas employed.•Seven papers from the UK (3) and the USA (2),Israel (1) and France (1) meet the selectioncriteria and were assessedDiscussion•Overall there was a lack of previous research and whatexists shows a disparity between HCP and parents use oflanguage• Current research doesn’t examine acute illness nor howthese differences effect parents and child health.• Most research reviewed was quantitative and thereforelimited in scope and exploratory capacity.•This review highlights the need for further in-depthqualitative study to fully explore this topic.ReferencesCane, R. S., Ranganathan, S. C. and McKenzie, S. A. (2000) What do parents of wheezy children understand by wheeze? Archives of Disease in Childhood. 82 (4), 327-332Chappuy, H., Taupin, P., Dimet, J., Claessens, Y. E., Treluyer, J. M., Cheron, G. and the GFRUP (2012). Do parents understand the medical information provided in paediatric emergency departments? A prospective multicenter study. Acta Paediatrica. 101(10), 1089–1094.Cramm, K. J and Dowd, M. D. (2008).What are you waiting for? A study of resident physician-parent communication in a pediatric emergency department. Annuals of  Emergency Medicine. 51(4):361-6.Gittelman, M., Mahabee-Gittens, E. and Gonzalez-del-Rey, J. (2004) Common medical terms defined by parents: Are we speaking the same language? Pediatric Emergency Care. 20 (11), 754.Kai, J. (1996) Parents’ difficulties and information needs in coping with acute illness in preschool children: A qualitative study. BMJ. 313 (7063), 987-990.Michel, G., Silverman, M., Strippoli, M., Zwahlen, M., Brooke, A., Grigg, J. and Kuehni, C. (2006) Parental understanding of wheeze and its impact on asthma prevalence estimates. The EuropeanRespiratory Society. 28 (6), 1124.Waisman, Y., Siegal, N., Chemo, M., Siegal, G., Amir, L., Blachar, Y., Mimouni, M. (2003). Do parents understand emergency department discharge instructions? A survey analysis Israeli Medical Association Journal. 5(567), 70.FindingsPatients have difficulty with medical terminology or information, ranging from medical terms, organlocation, cancer and asthma vernacular. These finding are mirrored in research with parents,however studies are rare.•Gittleman (2004) found that parents (n=122) could not define meningitis (70%), lethargy (64%) andvirus (40%) correctly. Parents appeared to have general information, but lack depth.•Other studies (Michel 2006; Cane 2004) have shown less than 50% (n=139) concordance betweenparents and HCP for definitions of wheeze and most parents definitions did not map ontoepidemiological definitions.•Kai (1996) showed that parents felt they received too little information about their child’s illness.They saw the terms virus and bug as confusing, vague and a catchall diagnosis, in turn causinganxiety over reassurance.•Parents have been shown to have difficulties in understanding information presented in A&E.(Cramm and Dowd, 2008; Waisman et al, 2003; Chappy et al, 2012). One-fifth of parents did notunderstand information provided to them and understanding was effected by the perception of painin their child.The literature review showed a disparity between HCP and parental use of language.Population Parents, carers or guardians with children (up to adolescence)Setting Literature reporting on data collected from both GP surgeries and A&Es were includedCondition Literature covering acute illness wereincluded.Those which cover communication in serious or chronic illnesses were not, as parents are likely to have different communication experiences.Table 1: Selection criteria e-mail: michael.burrows@northampton.ac.uk

are you waiting for? A study of resident physician-parent communication in a pediatric emergency department. Annuals of Emergency Medicine.

Chappy et al,

Common medical terms defined by parents: Are we speaking the same language? Pediatric Emergency Care.

have shown less than 50% (n=139) concordance between parents and HCP for definitions of wheeze and most parents definitions did not map onto epidemiological definitions. •Kai

Parental understanding of wheeze and its impact on asthma prevalence estimates. The European Respiratory Society.

Parents’ difficulties and information needs in coping with acute illness in preschool children: A qualitative study.

What do parents of wheezy children understand by wheeze? Archives of Disease in Childhood.

Parent and healthcare professional use of language: a literature review

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Parent and healthcare professional use of language: a literature review

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