Patient relationship management

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Publication date
1 January 2005
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Abstract

Patient relationship management : Möglichkeiten u. Grenzen d. Wettbewerbsorientierung v. Krankenhäusern am Beispiel d. Patientenbeziehungsmanagements. - Berlin: Logos-Verl., 2005. - XII, 456, 6 S. - Zugl.: Augsburg, Univ., Diss

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