A Feasibility Study on the Policy of Public Property Management Outsourcing to the Property Management Professionals

Abstract

Outsourcing partial works of civil service released from the government to professional firms in the private business sector has become not only an important instrument for the development strategy for the government reforming but also a concept, shared by both the official and private sectors, for pursuing economic development and administrative reinvention. It stems fundamentally from considerations of (1) adjusting the functional capacity and role of the government so as to revitalize civil service manpower; (2) alleviating financial burden of the government to reinstate people？？s confidence in it; and (3) expanding participation of resources from the private sector to raise the efficiency and quality of the civil service. The objective of this study includes (1) evaluating the necessity of proposing a policy of public property management outsourcing to property management professionals; (2) defining the scope of public property and investigating related outsourcing methods; and (3) gathering valuable information from abroad as references for the future policy making. The contents of this study are composed of (1) integrating the methods and practices of the public property management; (2) gathering policies, regulations, and executed results of the public property management from experienced countries; (3) analyzing advantages and disadvantages to outsourcing management of Taiwan public property; (4) investigating the effects of outsourcing management of the public property on the property management industry. By literature review, fieldworks, conferences, and questionnaire as a whole, examinations in the theoretical aspect are made in this study and pragmatic conclusions and suggestions are proposed via information gathering, assorting, and analyzing. The expected results of this study are: (1) defining the scope of public property suitable for outsourcing with the requisite criteria; (2) being able to promote service quality of the domestic property management industry by properly outsourcing management of the public property to it as an incentive so as to facilitate its developments; (3) serving as advices for strategy-proposing led by the Council for Economic Planning and Development; (4) providing suggestions, with reference to experiences from abroad, for the future development of the public property management; (5) delineating the effects of outsourcing management of the public property on the property management industry; (6) presenting suggestions with regard to making use of outsourcing management of the public property as a means of promoting economic developments and enhancing the employment rate.[[abstract]]政府將部分業務委託民間辦理已成為政府再造發展策略的重要工具，也已成為政府與民間尋求經濟發展與行政改革的共同理念，其思考之核心動力在於：(1)調整政府職能與角色，活化公務人力資源；(2)改善政府財政負擔，建立人民對政府的信心；(3)擴大民間資源參與，提昇公共服務效率與品質。 本計畫研究目的為：(1)評估「研議公部門物業委託專業物業管理公司管理的政策」之必要性；(2)定義公部門物業、研究相關之委託方式；同時(3)蒐集各國資料作為未來政策研擬之參考。 本計畫研究內容包括：(1)彙整我國公部門物業管理方式及實際辦理情形；(2)蒐集各國公部門物業管理政策、法規及執行成果；(3)分析我國公部門物業管理釋出的優缺點；(4)研究公部門物業管理業務釋出對物業管理服務業之影響。 本計畫所採用之研究方法包括：文獻探討、實地訪談、座談討論與問卷調查等四種，除進行理論探討外，亦經由資訊之蒐集、彙整與分析，提出實務上可行且具實用價值之結論與建議。 本計畫之預期成果為：(1)界定公部門物業可進行委託管理之範圍及應有之原則；(2)藉由公部門物業管理相關業務之適當釋出，作為帶動我國物業管理服務業提昇品質之誘因，促進物業管理服務業之發展；(3)研究結果可作為經濟建設委員會策略研提之建議；(4)引用國外經驗，提供國內公部門物業管理未來發展建議；(5)瞭解公部門物業委外對物業管理服務業之影響；(6)研提如何運用公部門物業委外來促進經濟發展及增加就業機會