We consider non-atomic network congestion games with heterogeneous players
where the latencies of the paths are subject to some bounded deviations. This
model encompasses several well-studied extensions of the classical Wardrop
model which incorporate, for example, risk-aversion, altruism or travel time
delays. Our main goal is to analyze the worst-case deterioration in social cost
of a perturbed Nash flow (i.e., for the perturbed latencies) with respect to an
original Nash flow. We show that for homogeneous players perturbed Nash flows
coincide with approximate Nash flows and derive tight bounds on their
inefficiency. In contrast, we show that for heterogeneous populations this
equivalence does not hold. We derive tight bounds on the inefficiency of both
perturbed and approximate Nash flows for arbitrary player sensitivity
distributions. Intuitively, our results suggest that the negative impact of
path deviations (e.g., caused by risk-averse behavior or latency perturbations)
is less severe than approximate stability (e.g., caused by limited
responsiveness or bounded rationality). We also obtain a tight bound on the
inefficiency of perturbed Nash flows for matroid congestion games and
homogeneous populations if the path deviations can be decomposed into edge
deviations. In particular, this provides a tight bound on the Price of
Risk-Aversion for matroid congestion games