THE EFFECTS OF TELEWORK ON ORGANISATION AND BUSINESS TRAVEL An exploratory study on a university context

Abstract

In recent years, many companies have implemented telework to improve work efficiency and quality of life for employees. Transport planners attempt to assist companies in reducing business travel time losses related to traffic congestion by stimulating telework. However, current knowledge concerning the effects of teleworking on business travel is limited. Furthermore, despite constant promotion, telework penetration in The Netherlands remains low because companies are uncertain about the benefits of teleworking and its effects on their organisation and employees. In this paper, insights from literature review and pilot survey results are used to contribute to the development of a preliminary exploratory model.