Analysis the Application of E-business for the Tourism Enterprises’ Performance Evaluation in China

Abstract

AbstractToday the internet provides, at modest cost, an unprecedented level of connectivity and the ability to communicate efficiently and effectively directly with customers. The emergence of the internet has led to the rapid growth of ebusiness, and this had an effect on the business of the tourism enterprises. One of the crucial issues in the e-business is to provide an appropriate level of quality of tourism service. E-business service providers strive to provide qualitybased services by investing significant amount of money and resources in the e-business technologies such as web design, user interfaces, advertisement, security and reliability, and web server performance. In this paper the research focuses on the performance of e-business for the application to the tourism enterprises. As is known to all, performance of the tourism enterprises plays a key role in the provision of quality-based services. A number of solutions have been proposed to improve the performance of e-business services for tourism consumers to purchase the tourism product and tourism service.© 2011 Published by Elsevier Ltd. Selection and peer-review under responsibility of RIUD