Fuzzy Multiple Criteria Decision Making Approach to Assess the Project Quality Management in Project

Abstract

AbstractProject quality management is all of the processes and activities needed to determine and achieve project quality. It includes the processes required to ensure that the project will satisfy the needs for which it was undertaken. Based on the identified evaluation criteria, a hierarchical structure of three dimensions and fifteen criteria is constructed, and a systematic approach with fuzzy ANP (FANP) was employed to assess the relative importance rates and rankings of these criteria. Discussions for the results are made and a brief conclusion is proposed. Therefore, the purpose of this paper is to evaluation project quality management in project. The results found that there were interactive relations between all the criteria, where the dimension of “Quality planning” was the most influential dimensions; Furthermore, criteria “Project management plan”, “Project Scope”, and “Quality management plan” have the higher influences among each dimension, so we suggest to consider them as the major steps to promote the quality of project management