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Verbal Response Modes in Action:Microrelationships as the Building Blocks of Relationship Role Dimensions

Abstract

Dimensions of interpersonal relationships, such as attentiveness, directiveness, and presumptuousness, have typically been assessed through impressionistic ratings or by aggregate scores derived from coding of specific (e.g., verbal) behaviors. However, the meanings of these dimensions rest on the interpersonal microrelationships that are actually observed by the raters or coders. In this qualitative study, the way these global relationship qualities were built from microrelationships at the utterance level was examined in passages from one medical interaction. Applications of microrelationships to future communications research are suggested

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