Bateup, Sarah

Walker, Daniel

English

Bond University Library is putting the user in the driver seat through the creation of a new multi-faceted, self-paced, interactive orientation game.For the past few years, Bond Library has been running a mixture of orientation activities, including:• interactive, self-paced orientation games run through Google Forms• library tips classes run face to face by librarians and• standard walk and talk group toursStage 1: GamificationUsing the Gametize software platform, extract the best aspects of the three orientation activities and create a technology rich learning and socially engaging experience for new library users. Initially the game will supplement the traditional orientation activities, with a view to phase them out as we perfect the game.Stage 2: Planning and codingWhile creating the game, we’ll be making space to eventually incorporate two “Buddy” robots (due in early 2017). Buddy runs on open source software and we expect to be able to create, share and connect with the worldwide community of Buddy software coders and developers, so that upon arrival the robots can hit the ground rolling.Stage 3: Incorporate Buddy into the orientationBuddy will be the perfect companion to answer basic questions, give on demand guided tours of the physical library space and assist users with the interactive game. And as we continue to develop Buddy’s repertoire and abilities, we envisage these robots will help us to seamlessly merge into the next generation library, working to connect minds and create the future.This digital poster will showcase the stages, obstacles and successes we encounter on our quest to develop and implement this engaging, innovative and fun orientation experience for all new Bond University students in 2017 and beyond

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Bond UniversityResearch RepositoryCtrl + N: three stages to creating a unique and engaging library orientation experienceBateup, Sarah; Walker, DanielPublished: 08/05/2017Document Version:Peer reviewed versionLink to publication in Bond University research repository.Recommended citation(APA):Bateup, S., & Walker, D. (2017). Ctrl + N: three stages to creating a unique and engaging library orientationexperience. Poster session presented at The Higher Education Technology Agenda, Auckland, New Zealand.General rightsCopyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright ownersand it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights.For more information, or if you believe that this document breaches copyright, please contact the Bond University research repositorycoordinator.Download date: 10 May 2019IntroductionBond University Library is putting the user in the driver seat through the creation of a new multi-faceted, self-paced, interactive orientation game to replace the current fragmented orientation activities of group tours, library tips classes and individual faculty challenges.The expected arrival of two programmable robots in 2017 will influence how this orientation game and the user experience develops and grows over time.This digital poster showcases the three stages of our quest to develop and implement this engaging, innovative and fun orientation experience for all new Bond University students in 2017 and beyond.Stage 1: GamificationWe started by extracting the best aspects of the three orientation activities (tours, games and tips classes) to attempt to create a technology rich and socially engaging game experience for new library users.Stage 2: Planning and CodingWhile creating the game, we’ll be making space to eventually incorporate two ‘Buddy’ robots, taking advantage of the extra time until Buddy arrives to learn how to code and program them.Stage 3: Incorporate Buddy into the OrientationBuddy will be the perfect companion to answer basic questions, give on demand guided tours of the physical library space and assist users with the interactive game.Orientation is just the beginning for Buddy. Our working relationship with Buddy will grow as we continue to upgrade our skills in programming.Daniel WalkerLibrariandawalker@bond.edu.auSarah DernLibrariansdern@bond.edu.au- Ctrl + N: Three Stages to Creating a Unique and Engaging Library Orientation Experience -- Bond University Library | library.bond.edu.au -Stage 1: GamificationSemester 1, 2017For semester 1, we updated the orientation program by:•  Modifying the tours (reducing the number of general tours, adding faculty specific tours)•  Removing ‘Top Tips’ classes – the content was inserted into the new game•  Remaking the ‘Law Library Challenge’ and rebranding it as the ‘Law Library Orientation Quest’•  Moving the game from Google Forms to the Gametize platform•  Creating and introducing a parallel game for the Main Library, the ‘Main Library Orientation Quest’OverviewThe games were designed to be played on students’ mobile devices as they move around the physical spaces of the libraries, learning about the resources and services while locating answers to multiple choice questions. Points were awarded for each question and virtual badges could be earned throughout the game for reaching certain goals. This along with a leaderboard added to the game experience. The points were just for fun though, as everyone who completed either game went into the draw to win prizes.Results•  28 student completions during orientation - a lot less than we were hoping!•  The law game was modified by adding more advanced research questions, and embedded into the major first semester law subject (thanks to a very supportive faculty). This resulted in a significant increase: 128 new law students came into the library during Week 2 and completed this version of the gameStudent Feedback on the Quest“It is great to have this orientation quest. It is interesting and useful for new student to use library facilities. Thanks.”“It’s a helpful game. I get to know the library while playing, which saves me time in the future.”“Extremely helpful exercise!”“Thanks it was really helpful! I learned so much through this valuable experience. I would not have traded that 30 minutes for anything else in the world...”“Awesome test. Had fun.”Semester 2, 2017•  The lessons we leant from semester 1 have led to some changes for semester 2:•  The more advanced law game was so successful that we decided to create games for each of the faculties•  A single introduction to the Library game, ‘Bond Library Quest’ - no separate Main and Law library games•  Completing this game opens the faculty specific games – students can then delve into more specific skills and resources relevant to their faculty of studyStage 2: Planning and CodingAbout BuddyWe are currently awaiting the arrival of two ‘Buddy’ robots.Buddy is a small robot (56cm tall, weighing 5kg) that runs on mostly open source software, created by Blue Frog Robotics in France.Buddy can communicate and interact with people and objects, thanks to a projector arm, face recognition, voice recognition, 3D camera, wheels and navigation, QR code reader, and text to speech software. Buddy can also interact with connected devices through Wi-Fi and Bluetooth, and can be controlled through the Buddy app.Overcoming ChallengesPlanning has been a challenge. Buddy’s arrival date has been pushed back MANY times, although we are using this extra time to develop our skills and knowledge so that as soon as our two Buddy robots arrive they can hit the ground ‘rolling’!Buddy will come ‘ready to go’, but the ability to program will allow us to customise and build our own apps for Buddy through the robot’s SDK (software development kit).While waiting for the arrival of our Buddy robots, we are improving our programming and coding skills so that we can take advantage of Buddy’s open source software to increase our ability to ‘work with’ Buddy. Keeping up to date with all the latest news through Blue Frog Robotics email list and website, and communication with other developers through sites such as ‘Friends of Buddy’, a community of Buddy developers, users and fans who share and discuss all things Buddy.Daniel has enrolled in the subject ‘Game Design and Logic’, that teaches programming on the Unity 3D engine, one of the major software tools used to program Buddy.Stage 3: Incorporate Buddy into the OrientationInitially we believe the novelty of having robots in the library will attract people’s attention and bring them in – who wouldn’t want to come and interact with a cute little robot! Then linking Buddy to Bond Library Quest should encourage students to participate.We plan to have Buddy helping students during the quest by directing them to certain areas of the library, playing short help videos that contain answers to various questions, and acting as a roving assistant. This will be particularly useful at times when staff are busy elsewhere.Wish List•  Here are some of the many ways we would like to utilise Buddy outside of orientation and Bond Library Quest:•  Welcome people to the library•  Project help and instructional videos onto walls or display the videos on its screen•  Handle general assistance enquiries such as setting up Wi-Fi or how to use the printers•  Promote library services, events and classes•  Teaching assistant in digital literacy classes•  Rove around the library on the unstaffed floors to assist students•  Act as a mobile video chat/Skype platform between students and librarians through Buddy’s screen•  Help communicate and translate with people in languages other than English (Bond has a large number of international students and staff) ...and anything else we can imagine and code...Further ReadingBond Library LinksBond Library Website Bond Library InstagramBond Library FacebookLibrary Orientation Game Winners AnnouncementGame Design and Logic Subject OutlineBuddy LinksBluefrog RoboticsFriends of BuddyBuddy Demo VideoGametize LinksGametizeBond Library on Gametize

Ctrl + N: three stages to creating a unique and engaging library orientation experience

https://pure.bond.edu.au/ws/files/29458658/THETA_2017_Poster_Bateup_Walker_Bond_University.pdf

Ctrl + N: three stages to creating a unique and engaging library orientation experience

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