Abu Arqoub, Muath

Ghanbaripour, Amir

Langston, Craig Ashley

English

There is much confusion about what constitutes a successful project, since often the criteria applied are not made clear at the outset and the boundaries for what is to be included in the evaluation become blurred. To overcome this problem, a new approach (called i3d3) is conceptualized for measuring project success based on the objectives of multiple stakeholder groups, and conducted at multiple assessment points in time. It also enables a method for comparing success between projects regardless of type, size or location so that differential performance outcomes across a portfolio of projects become manifest. It is concluded that there are generic criteria applicable to any project type, although the detail of the evaluation may require specific customization to capture the pertinent characteristics involved. A single score can be computed to identify success and to rank projects on a common scale. This paper sets out the framework for achieving such an outcome and establishes the foundation for future tool development and testing

Bond University Research Portal

Measuring project success: conceptualizing a new approach applicable to all project types

https://pure.bond.edu.au/ws/files/28914177/i3d3_published.pdf

Measuring project success: conceptualizing a new approach applicable to all project types

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