This technical research report describes a case
of an Enterprise Resource Planning (ERP) implementation in
a Portuguese SME. We focused on the identification of
organizational factors that affect the ERP implementation
project. We also analyzed the ERP implementation project
from a national cultural perspective using Geert Hofstede's
dimensions. These dimensions were used to explain some of
the attitudes and behaviours during the ERP implementation
project. The findings suggest that some of the problems in
ERP implementation projects are not of technological nature
but may be attributed to organizational factors while some
issues related to national culture.Postprint (published version
