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Audit of Internal Communication Practices Among Special Education Personnel in the Virginia Department of Education

Abstract

The overall goal of this study was to provide recommendations and a mechanism to assist the DOE in providing proper communication of issues and coordination of activities involving the provision of services for children with disabilities. The research team employed a case study approach centered around a modified communications audit. The study addressed the following three questions: 1) what is the current communication and coordination system for internal personnel involved with special education issues? 2) what are the strengths, weaknesses and barriers to use of the system? 3) what recommendations can be offered to improve internal communications and coordination among special education personnel? The major finding and recommendations are highlighted below. A more detailed accounting of strengths, barriers and weaknesses in the components of the system is found in the report

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