Technological evolution has led to the emergence of a set of solutions suitable to support mobility and ubiquity scenarios. Wireless computing and mobile devices together with the miniaturization of sensors and actuators, which are now embedded in physical spaces, are today’s reality. This phenomenon opened the door to a set of opportunities for reengineering how we perceive a given fact or situation and how we act on it. With regard to the delivery of information to users of a given physical space, there is now the possibility of radically transforming the mechanisms of interaction between the space and the user, redesigning the entire experience of interaction. This change allows the user to see the physical space around him adapt to himself and provide him with contextualized and personalized information according to his profile of interest. This approach can improve the way we manage customer relationships in a given business context. This article presents an overview of the state of the art of intelligent spaces and analyzes the potential of indoor positioning systems and techniques, and proposes a conceptual model for the detection of users in physical spaces and the consequent adaptation of an intelligent physical space to provide information aligned with the user's interest profile and in accordance with their privacy rules.UNIAG, R&D unit funded by the FCT – Portuguese Foundation for the Development of Science and Technology,
Ministry of Science, Technology and Higher Education. UID/GES/4752/2019.info:eu-repo/semantics/publishedVersio
