Enterprise architecture practice in retail: Problems and solutions

Abstract

Currently Enterprise Architecture (EA) is widely practiced in different organizations working in diverse industries across the globe. Although it is generally acknowledged that there are no universal one-size-fits-all approaches to EA practice suitable to all organizations and industries, features and peculiarities of the approaches to EA followed in different industries are still poorly understood. In this article I analyze the EA practice in a large Australian retail chain operating in the fast-moving consumer goods business, discuss the industry-specific challenges with EA experienced by this company, and describe their potential solutions and mitigation strategies followed by the company