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Introduction : bringing a new vision to online dispute resolution

Abstract

This article offers a brief overview of the state-of-the-art ODR domain by presenting the contributions to the field made by the participants in this volume. It also examines some of the challenges that ODR face at present with regard to interoperability and the new evolutions of the Web 2.0. Finally, it also considers the need for a new vision of ODR that, while keeping pace with the technological developments of the Web, situates the users the center of the paradigm

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