İstanbul'daki İlçe Belediyelerinin Stratejik Planları ile Performans Programlarında Bilgi ve Belge Odaklı Hizmetlerin Yeri = Place of the Services Focusing Information and Records in the Strategic Plans and Performance Programs of District Municipalities in Istanbul

Abstract

This research has been treating strategic plan, performance programs and annual reports in the context of cause and effect. Strategic plans are the documents that the fundamental aims of institutions have been stated in a particular time. Performance programs are the application documents of the strategic plans annualy. It has seen that not much sufficient researchs that surveying how is the shape of services focusing information and records in the strategic plans and performance programs of municipalities up to date. Study is handling the subject of "in the which level municipalities as a local government agency, could achieve the services focusing information and records management that presented in strategic plans and performance programs." In this study, how the services focusing information and records has been shaped and achieving of the mentioned goals or not has been researched. These services are classified in three ways: providing the service intented to public that includes establishing libraries, resources of institutional information service shaped with consisting institution archive and electronic records management systems and the services scope of e-Government. In this research, strategic plan and performance programs of municipalities have been examined and realization of goals or not have been checked by annual reports and Web sites of municipalities. It has seen that hypothesis was valid for the %60 of district municipalities of Istanbul at least. Keywords: Municipalities - records and information management, strategic planning, performance program