The purpose of the study on which this report is based was to identify lessons from implementation of the Neighborhood Upgrading Shelter Sector Project (NUSSP) that would allow the success of this community-driven urban development initiative in Indonesia to be replicated elsewhere. In general, the study examined the extent to which the project contributed to improvements in service delivery and governance in the beneficiary communities. More specifically, the study's objectives were to assess (1) the quality and sustainability of infrastructure services delivered, (2) the extent to which subproject investment decisions corresponded to beneficiary needs and expressed demand, (3) the extent to which study-area residents were able to influence the behavior of their leaders and exact accountability from them, and (4) whether or not participation in community-driven development (CDD) subprojects influenced the nature of institutional arrangements for local service delivery lying outside the scope of the project