This report presents the results of an independent evaluation of the East Bay Municipal Utility District's (EBMUD) year-long pilot project (Pilot) of WaterSmart Software's Home Water Reports (HWRs) service.The Pilot was intended to address three primary questions:First, would an SNB efficiency program like WaterSmart result in measurable reductionsin household water use?Second, would it increase rates of participation in other EBMUD conservation programs? Third, would it increase household knowledge and awareness of water consumption andways to use water more efficiently
