According to the CDC, there were 5.2 million Americans living with Alzheimer’s disease in 2013 (CDC 2013). That number is expected to nearly triple in 2050 as the baby boomer generation reaches retirement age. Underutilization of services is something experienced by many demographics and is a considerable issue for individuals with dementia. This study sought to uncover factors correlated with underutilization of services for people with dementia through both a literature review and sit-down interviews with three healthcare professionals. Results indicated that cultural, financial, attitudinal and knowledge barriers exist for PwD (people with dementia) and their caregivers and may interfere with their ability to seek the help they need. By uncovering these barriers and proposing potential solutions to these problems, issues related to health service utilization can be minimized and eventually overcome.B.S. (Bachelor of Science