COMPASS: optimised co-modal passenger transport for reducing carbon emissions- user response to suggested ICT solutions.

Abstract

This deliverable reports on the results of surveys accompanying COMPASS case studies.The analysis of a balanced set of cases in terms of topics and geographical coverage allows thediscussion of the effects of different conditions existing at different urbanisation levels on proposedICT solutions. Case studies have to build upon well researched data about user responses toproposed ITC solutions. To this effect several in-depth surveys were conducted in different setupsacross Europe. The following case studies have been based on surveys:Ø Case study 3 – Accessibility applications for disabled people.Ø Case study 4 - ITS solutions for Barcelona’s local bus network.Ø Case study 5 - Future interurban public transport in warminsko-mazurskie voivodship.Ø Case study 7 - Bike-sharing in Vienna and the surrounding region.Ø Case study 9 - Grass-root cooperative smart phone-based car-sharing.The survey methodologies depended on the needs of a particular case study. Instead of developing aone fits-all survey a tailored approach has been adopted. This was necessary due to the largedifference in both the considered ICT solutions and the characteristics of the survey areas. Thesurveys were based on various tools: questionnaires (field work, internet based, telephone based) aswell as interviews (focus groups, telephone interviews). Both qualitative and quantitative approacheswere utilised.The surveys were designed to provide a maximum of information needed for each of the case studies.Hence unequal number of surveys per case study. Some of the case studies are set in wellresearchedareas were much basic information was already known (e.g. London, Barcelona), whileothers are in peripheral and rural areas (e.g. warminsko-mazurskie, rural Austria). In the formerusually only one survey was necessary in order to gather data on the specifics of considered ICTs. Inthe latter more data gaps had to be filled, hence more than one survey was needed.The most important information collected through surveys for each case study could be summarisedas follows:Ø For CS 3 the user acceptance, usage and problems which can be solved with the use of specificICT solutions directed at disabled people have been researched.Ø For CS 4 the user opinions on positive and negative aspects of the TMB (Barcelona’s busoperator) solutions and the willingness to pay for additional services provided through ICT havebeen researched.Ø For CS 5 the user acceptance of proposed ICT solutions for public transport, barriers to theirintroduction, possibilities for modal shift due to the introduction of ICTs, user willingness to pay forICT applications, transferability potential of ICTs to rural areas have been researched.Ø For CS 7 user acceptance of different ICTs used for bicycle traffic and especially for bike-sharingschemes, conditions for development of bike related ICT’s and features of ICT’s which mightattract more users to bike-sharing have been researched.Ø For CS 9 advantages and disadvantages of solutions used alongside car sharing schemes, useracceptance, interest to participate, impacts of employed solutions on user behaviours have beenresearched.All data gathered through the surveys has been used for the development of case studies andprovides one basis for D6.2 An Assessment of the Potential Impact of ICT Solutions on a Co-ModalTransport System

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