Electrical distribution networks are facing a number of network challenges, which combined with the anticipated transition towards a distribution system operator model will place increased emphasis on network and demand flexibility. The use of direct or storage electric heating to facilitate demand side management and/or response services address a number of these emerging distribution network operation and performance challenges, particularly in relation to increasing distributed generation and system support services. The ability to deliver such services rests on the implementation of robust, resilient, prioritised and coordinated control and communication functionalities and capabilities
