This presentation was given by Dr Mary Phillips, the Director of Research Planning at University College, London, at the BRAM-NET Annual Event on the 17th February 2011. The event was organised by Dr Rosa Scoble and hosted at Brunel University. BRAM-NET (The Brunel Research Administrators & Managers Network) is a forum to share best practice and information on new initiatives between colleagues supporting research in the centre and academic areas at Brunel University