The development of sustainable tourism is a very extensive domain of work and characterized by many complex challenges
that increase with the global market pursuit to become more competitive. A knowledge-based platform is essential for
policy makers and managers in order to support responsible decision making at different levels. Tourism is an area of
increasingly intensive production and consumption of information. The main purpose of this study is to analyze if
Portuguese public organizations, operating in the tourism destination of the Alentejo, use official tourism websites to
transfer knowledge with a view to sharing data and information about the overall scope of sustainable development issues.
It was used the content analysis research technique to evaluate the set of characteristics of information content within
official websites. The results indicate these organizations are not very committed to using official websites as a knowledgebased
platform to share information
