A case study inside virtual worlds: Use of analytics for immersive spaces

Abstract

In this paper we describe some case studies of the use of virtual worlds in corporate training as well as Higher Education. In particular for Higher Education we describe how the Virtual World constructed using the platform Avaya Live Engage, is used as an immersive environment with pre-service teachers, who are undergoing a 1-year teacher training program, and how the data analytics collected in-world is being used to monitor and direct content development. We focus our studies on the initial hypothesis that 3D immersive environments are highly engaging and offer an experience that goes beyond the 'traditional' online education. We want to combine different analysis methods to be able to get empirical evidence showing the students' engagement with the 3D space in ways that can help us in the design of the learning experience accompanying the learners in their journey. In this paper we describe the research methods we use for the study, and give an overview of the information we can collect from the in-world analytics. We also propose how these analytics can be used for a predictive model with the intention of refocusing the virtual world experience to match learner needs