STUDENT SUPPORT SERVICES INFRASTRUCTURAL FRAMEWORK FOR EXCELLENT ACADEMIC PERFORMANCE IN TERTIARY INSTITUTIONS: A CASE STUDY OF COVENANT UNIVERSITY, NIGERIA

Abstract

For every world-class university emphasizing student learning as a core principle, students and their parents expect campuses provide: safe and secure environments for student learning; high-quality facilities and services responsive to student needs in a technological and “instant” environment; and beyond classroom experiences to facilitate opportunities for student growth and development toward successful careers and life post graduation. Nigeria has 129 approved universities (40 Federal, 39 State, and 50 Private). Her undergraduates are confronted with inadequate structures and facilities;inadequate housing; overcrowded classrooms; and a dearth of reading materials. Researchers based any education system’s success on principles of excellent learning and teaching material, high quality student support services, and efficient logistical systems. Student Support Services and Strategies (SSS) are approaches to enhancing students’ success through services to resolutely meet all learners’ needs