Outsourcing in Indonesia is still a controversy. The different concept of outsourcing
between employers (vendors and users), employees/outsourced workers, and
government makes another problem in outsourcing implementation, especially in
industrial relationship either in enterprise and macro level. This study aims to
determine the concept of outsourcing of each element of the tripartite, the problems
that arise in the implementation, and solutions from each party, in dealing with the
practice of the working system. The problems under study, based on specific issues
related to industrial relations, including: wages, welfare programs, health and safety,
discrimination, job security, and dispute resolution, and termination of employment.
This qualitative research is an exploratory, with the data collection methods:
focus group discussions, observations, interviews, and study documentation. The data
collected from employers (vendors and users), the national unions, worker
outsourcing, and government within the scope of Semarang city.
The results showed that the problems that arise due to differences in each
party's conception of the tripartite elements. Uncertainty rules of outsourcing is a
major problem, giving rise to labor flexibility in the implementation, which implies
profitable for each party, especially the workers of outsourcing. In the end, the
regulation enforcement related to the implementation of the outsourcing firm is badly
needed, to compromise the disputes of workers and employer interests