The paper examines the issue of managing
complaints after buildings have been put into operation.
The problem is documented through the case study
example “Sports Hall Reconstruction”, in which a fault
appearing in part of a large concrete slab is described. The
construction of large concrete slabs to form the base floor
layers in sports and industrial buildings is often
accompanied by numerous problems. Achieving an even
structure in the final surface is one of the main problems
on account of the large amounts of processed concrete
used. Construction of the base layers beneath concrete
floors using the materials prescribed by project
documentation therefore demands considerable attention.
Technological discipline in processing concrete mixtures
in relation to potential shrinkage cracking or cracks
caused by improperly installed expansion joints is an
equally important part of industrial flooring construction
