LI, Zhenyan

MUNOO, Rajendra

English

Institutional Knowledge at Singapore Management University

Singapore Management University Institutional Knowledge at Singapore Management University Research Collection Library SMU Libraries 10-2020 Pandemic! Pandemonium! Possibilities! Keep calm and carry on strategies at Singapore Management University (SMU) Libraries Rajendra MUNOO Singapore Management University, rajendram@smu.edu.sg Zhenyan LI Singapore Management University, zhenyanli@smu.edu.sg Follow this and additional works at: https://ink.library.smu.edu.sg/library_research  Part of the Asian Studies Commons, and the Information Literacy Commons Citation MUNOO, Rajendra and LI, Zhenyan. Pandemic! Pandemonium! Possibilities! Keep calm and carry on strategies at Singapore Management University (SMU) Libraries. (2020). OneHE Mindsets Information Digital & Media Literacy Thematic Network. 1-32. Research Collection Library. Available at: https://ink.library.smu.edu.sg/library_research/170 This Presentation is brought to you for free and open access by the SMU Libraries at Institutional Knowledge at Singapore Management University. It has been accepted for inclusion in Research Collection Library by an authorized administrator of Institutional Knowledge at Singapore Management University. For more information, please email cherylds@smu.edu.sg. Pandemic! Pandemonium! Possibilities!Keep Calm and Carry On Strategies atSingapore Management University (SMU) LibrariesOneHE Mindsets Information Digital & Media Literacy Thematic Network12th October 2020Mr Rajen MunooHead, Learning and Information ServicesMs Zhenyan LiLibrarian, Learning Services• About SMU and SMU Libraries• Case Study 1: Bite-Sized Workshops• Fireside Chat• Case Study 2: Library Peer Advisors• Fireside Chat• The Big Questions• Q&A• Founded in 2000• City campus• Focus on Management, Social Sciences, Technology and their intersections• Aim to produce leading edge research that has global impactOur Faculty376 full-time facultyOur Students8,656 full-time undergraduates2,184 full-time & part-time postgraduatesAs of September 2019About SMUSMU Schools and Research Areas• Corporate Reporting & Disclosure• Corporate Governance, Auditing & Risk Management• Financial Intermediation & Information  • Financial Performance Analysis• Accounting Information SystemSchool of AccountancySchool of Economics• Economics Theory• Econometrics• Applied Microeconomics• International Economics• MacroeconomicsSchool of Law• Asian and Comparative Legal Systems• Public International Law, Regional and Trade Law• Corporate Finance and Securities Law• Private Law• Innovation, Technology and the Law• Dispute Resolution• Legal Theory, Ethics and Legal Education• Public Interest Law, Community and Social Justice• Public Law• Organisational Behavior & Human Resources• Strategy & Organization• Finance • Quantitative Finance• Operations Management• Marketing • Corporate CommunicationLee Kong Chian School of BusinessSchool ofSocial Sciences• Sociology• Political Science• Psychology• HumanitiesSchool ofInformation Systems• Data Science & Engineering• Cybersecurity• Information Systems & Management• Intelligent Systems & Optimization• Software & Cyberphysical SystemsIntroducing SMU LibrariesClick to WatchSMU Libraries: Quick Facts• Over 550,000 print and electronic books• Access to over 80,000 print and electronic journals• More than 170 electronic databases• 38 staff: 23 professional librariansExplore more here: https://library.smu.edu.sg/about/about-us-overviewCase Study 1Bite-Sized WorkshopsBackground: IL Model• Supplement the in-class instruction and reaches out to the wider SMU community.• Co-curricular learning that equips participants with lifelong learning skills to be future-ready.  • Conducted primarily by Research Librarians (RLs) and the Engagement Team (ET). • Collaboration with campus partners: Centre for English Communication (CEC), Office of Postgraduate Programmes and Faculty. • Offered during Term 1 and 2 every academic year. • The duration of the Workshops are typically 1 hour and onsite in the Learning Labs at the Li Ka Shing Library.Context: Bite-Sized WorkshopsEvolution of the Programme  Phase 1: AY2015/16; AY2016/17• Initially started off with 5 workshops targeted at students• Promoted and marketed as Free Bite-Sized Lunchtime Workshops• Attendance low; expanded to SMU community• Workshop offerings and attendance increasedPhase 2: AY2017/18• Rebranded to focus on skills (Research Skills; Writing Skills; Working with Data and Metrics; Citation Management Skills; Digital Literacy; Resource Literacy)• Promotion and marketing enhanced: Register but Don’t Chope!• Collaboration with Faculty (Prof Kam) and Centres (CEC); PGPP (MITB and MM). Students awarded certificate for minimum number of workshops attended• Cross section of attendees; increase in the number of workshopsMake-over• Covered two academic years (2016/17 and 2017/18) • Questions a) Who is attending the Workshops?b) When is a good time to offer the Workshops?c) What was some of the feedback about the Workshops?d) What are some recommendations to enhance and strategically position the Workshops? e) What resources are required? i.e. talent capacity and capability and space?f) What are some options to build upon the current state to strengthen and sustain the existing programme? The Review: Questions  Attendance Lists (RegOnline) Post-workshop survey (Survey Monkey) Anecdotal Feedback (e.g. SMUSA and LibRAC) Surveys (Insync, SMUSA Wellness Centre) Peer Comments (Research Librarians and ET)“Apart from the academic curriculum, we prepare our students well for the workforce by equipping them with the knowledge, experience, and skills sought after by employers. SMU students have various opportunities for global exposure, community service, and internships, and these prepare them to become well-rounded individuals and leaders.”  SMU Provost, Professor Lily Kong. (Source: SMU’s 2017 fresh graduates see increase in employment rate and all-time high for mean starting salaries in latest employment survey. https://www.smu.edu.sg/sites/default/files/smu/news_room/SMU%20GES%202017%20Media%20Release.pdf)To collaborate with the Office of the Dean of Students (ODOS) to recognise out-of-classroom learning hours. This can be included in student’s transcripts as part of their co-curricular activities (CCA) and offer e-certificates on demand. This is in line with employers wanting skills beyond academics and grades.The Review: RecommendationsThe Bite-Sized Workshops Today https://library.smu.edu.sg/bite-sized-workshopsNo-One Left Behind: Discovery Learning• There’s something for everyone: Is there something you for you?• Hands-On > https://library.smu.edu.sg/bite-sized-workshops• What caught your eye?  What’s your Bite? • Write your comments in the chat boxPandemic! Pandemonium! Possibilities!Pivoting the Bite-Sized WorkshopsW2 Mon 24 Aug Tue 25 Aug Wed 26 Aug Thurs 27 Aug Fri 28 Aug4-5pmKey Presentation Skills174 / 134Avoiding Plagiarism through APA117 / 89Become Aware of Your Imperative - Are You Ready for Changing Expectations?67 / 51Making Your Research Reproducible with R Markdown in Rstudio83 / 67Doing Data Science with R141 / 110OMG! I’m Hit!(12-1pm)27 / 17Introduction to Research Data Management87 / 48Using Introductory Python in S&P Capital IQ(4-5.30pm)130 / 111Creating Web-based Presentation Slides with R109 / 62Zotero - Need to get organized fast?54 / 30W3 Mon 31 Aug Tue 1 Sep Wed 2 Sep Thurs 3 Sep Fri 4 Sep4-5pmNow You See It! Interactive Visualization for Data Discovery123 / 69Presentation Slide Design205 / 124Captivate Through a Compelling Executive Summary127 / 81Art@SMU: Want to Know More?30 / 26Current Awareness Tools to Stay Ahead in Your Field161 / 99Data-Driven Technology-Enabled Business Innovation: From Research to Practice106 / 66Cleaning Data with OpenRefine93 / 37Business Government & Society (BGS) Research Clinic81 / 29Factset97 / 52Researching with Google & Wikipedia232 / 144W4 Mon 7 Sep Tues 8 Sep Wed 9 Sep Thurs 10 Sep Fri 11 Sep4-5pmZotero - Need to get organized fast?51 / 30EMIS and Fitch Connect133 / 73Present Insights, Not Data, from Academic Frameworks113 / 56Introduction to GIS with QGIS83 / 39Demystifying Blockchain: From Bitcoin to New Economies88 / 62Qualtrics for Survey Design72 / 31Getting Started with Bloomberg 149 / 99What Makes a Good Infographic? 165 / 90WTF: What The Fake?82 / 39Economic Data & Statistics 166 / 90Arbitration Research 10162 / 21Getting Started with Bloomberg58 / 32W5 Mon 14 Sep Tues 15 Sep Wed 16 Sep Thurs 17 Sep Fri 18 Sep4-5pmResearching Law… Made Simple for Non-Law Students56 / 31Data Governance and Data Asset115 / 56Craft an Engaging Business Report139 / 69Art@SMU: Want to Know More?31 / 19Getting Started with Bloomberg95 / 61Image Bootcamp: How to Find, Use and Cite Copyright-Free Images96 / 50Mapping Your Literature Review159 / 89Research Skills for Entrepreneurs to Be112 / 55Charting for Bloomberg and EIKON193 / 117Navigating Manupatra: How to locate Indian legal resources12 / 55 Recommended Databases for WR Students: A Quick Guide156 / 77W6 Mon 21 Sep Tues 22 Sep Wed 23 Sep Thurs 24 Sep Fri 25 Sep4-5pmArguing Your Case217 / 98Do Magic - Orchestrate Your Presentation to a Business Executive144 / 52Business Research - Wish I Had Known This. (for UG by UG)30 / 18Business Research - Wish I Had Known This. (for UG by UG)23 / 12Fireside ChatCase Study 2Library Peer Advisors (LPAs)Clockwise from the top left: Constance, Joe, Pei Ying, JoeyFrom left to right:Yiling, Derrick, ShubhangiThe Library Peer Advisors (LPAs) provide Peer-to-Peer Support by Students for Students in areas such as citation help, database training and conducting library tours.The LPA Initiative‘LPA Confessions’ VideoClick to WatchLearnProject Team Members conduct Train-the-Trainer SessionsImmerse• LPAs paired • Assigned mentors• Co-train Practice• LPAs conduct solo sessions• Review and evaluation by mentorsThe Learn-Immerse-Practice ModelPandemic! Pandemonium! Possibilities!Preparing Students for Digital AcademiaLPAs’ InvolvementSMU Libraries Freshmen Orientation 2020‘Succeed in Online Learning’ Workshop SeriesLearn the Tools Your Profs Will Use - eLearn & Custom ToolsCovering where to find what in eLearn and features such as finding free slots for scheduling project meetings and more.Learn the Tools Your Profs Will Use - Web Conferencing & Collaboration ToolsCovering WebEx, Zoom, Microsoft Teams, and Google Apps.Orient Your Mindsets - Top 5 Online Learning Hacks#1 Online Study Skills#2 Online Communication Skills#3 Online Collaboration#4 Online Group Work#5 Netiquette for Online Students‘Online Learning Is Different!’ Research GuideClick to ReadLive Chats with LPAsFeedback from Students/PartnersReally love the approachable and friendly vibes from the LPAs haha. Thank you for organising these workshops!   – Student I like the segment whereby the presenters taught us their experience with how to make full use of online classes and be productive. – Student I like how the presenters were really detailed and clear. I learnt how to make use of the various online tools like Zoom and Webex Meetings better after this workshop. :) – Student … I seriously think it is more effective to have students-coaching-students in these things. The sharing of the experience in using these tools and your profs’ style of running their courses is valuable info for the freshmen. – Partner from the Office of Integrated Information Technology Services, SMUThank you for sharing the research guide on online learning developed by the LPAs. They have done up the sections using a lighthearted approach to introduce some serious topics! Please convey my message to the LPAs that I had an enjoyable time reading their work.     – Partner from the Centre for Teaching Excellence, SMUFireside ChatThe Big QuestionsShare your thoughts in the ChatThank you!Mr Rajen Munoo  rajen@smu.edu.sg Ms Zhenyan Li     zhenyanli@smu.edu.sg Li Ka Shing Library Kwa Geok Choo Law Library

Pandemic! Pandemonium! Possibilities! Keep calm and carry on strategies at Singapore Management University (SMU) Libraries

https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1174&amp;context=library_research

Pandemic! Pandemonium! Possibilities! Keep calm and carry on strategies at Singapore Management University (SMU) Libraries

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Institutional Knowledge at Singapore Management University