MUNOO, Rajendra

Institutional Knowledge at Singapore Management University

Singapore Management UniversityInstitutional Knowledge at Singapore Management UniversityResearch Collection Library SMU Libraries9-2017How do continuing professional developmentprogrammes contribute to workplace literacy?Successful frameworks at Singapore ManagementUniversity (SMU) LibrariesRajendra MUNOOSingapore Management University, rajen@smu.edu.sgFollow this and additional works at: https://ink.library.smu.edu.sg/library_researchPart of the Library and Information Science CommonsThis Presentation is brought to you for free and open access by the SMU Libraries at Institutional Knowledge at Singapore Management University. Ithas been accepted for inclusion in Research Collection Library by an authorized administrator of Institutional Knowledge at Singapore ManagementUniversity. For more information, please email libIR@smu.edu.sg.CitationMUNOO, Rajendra. How do continuing professional development programmes contribute to workplace literacy? Successfulframeworks at Singapore Management University (SMU) Libraries. (2017). Research Collection Library.Available at: https://ink.library.smu.edu.sg/library_research/117Our Passion, Our Commitment, Your AdvantageRajen MunooHead, Learning Services & Research Librarian, BusinessHow do Continuing Professional Development Programmes Contribute to Workplace Literacy? Successful Frameworks at Singapore Management University (SMU) LibrariesOur Passion, Our Commitment, Your AdvantageVUCA WorldJanuary 14 2017 Special ReportImage source: http://www.economist.com/printedition/2017-01-14• Volatile, Uncertain, Complex and Ambiguous• Global Agenda: Lifelong Learning• Learning as a ‘pre-fix’ is in vogue• Workplace Literacy: Skills Our Passion, Our Commitment, Your AdvantageOECD: Skills Matterhttp://www.oecd.org/skills/piaac/publications.htmOur Passion, Our Commitment, Your AdvantageExecutive Summary “The capacity to manage information and solve problems using computers is becoming a necessity as ICT applications permeate the workplace, the classroom and lecture hall, the home, and social interaction more generally. The Survey of Adult Skills, a product of the OECD Programme for the International Assessment of Adult Competencies (PIAAC), was designed to measure adults’ proficiency in several key information-processing skills, namely literacy, numeracy and problem solving in technology-rich environments. Adults who are highly proficient in the skills measured by the survey are likely to be able to make the most of the opportunities created by the technological and structural changes modern societies are going through. Those who struggle to use new technologies are at greater risk of losing out.” [page 17]Our Passion, Our Commitment, Your AdvantageThe Clarion Call Image source: https://americanlibrariesmagazine.org/magazine/issues/marchapril-2017/Our Passion, Our Commitment, Your AdvantageThe National Agenda: The WorkplaceOur Passion, Our Commitment, Your AdvantageIntergenerational Workplace Image Source: http://www.bus-barometer.com/hrm/files/2015/10/generation-x-generation-y-cartoon-character-287741636-945x714.jpgOur Passion, Our Commitment, Your AdvantageSMU ‘L-suite’ of Teaching MethodsImage Source: Lew, M. 2016. SMU’s Teaching Methods: Sharing by Centre for Teaching Excellence Our Passion, Our Commitment, Your AdvantageHook&Alignment • 22 Professional Librarians; 17 para-professionals • Vision• Mission• Core Values• Areas of Focus• Library Performance MetricsImage Source: https://www.smu.edu.sg/sites/default/files/library/SMULibStratPlan2016.jpgOur Passion, Our Commitment, Your Advantage• Libraries and Librarianship in Transition: “New Librarianship” workflows > service > ubiquitous technology • Response to Employee/Staff Engagement Survey follow up to Attract, Recruit, Retain, Develop, Deploy and Reward staff > create a pipeline > career path > succession planning.• FutureSkills (future proofing) – portable, upskilling staff, adaptable and flexible workforce.• Framework > informs the library’s staff development policy.Marcum (2015) “Talent Management for Academic Libraries”. Issue Brief. Ithaka S+R Talent Management StrategyOur Passion, Our Commitment, Your AdvantageLearning Development FrameworkOur Passion, Our Commitment, Your AdvantageCompendium of ProgrammesOur Passion, Our Commitment, Your AdvantageCase Study 1Learning Circle[Acknowledgement: Low Jiaxin for Survey Results Data]Our Passion, Our Commitment, Your AdvantageCase Study 1: Learning CircleOur Passion, Our Commitment, Your AdvantageCase Study 1: Learning CircleOur Passion, Our Commitment, Your AdvantageContinuous Improvement: FeedbackPlease rate the Learning Circle programmesOur Passion, Our Commitment, Your AdvantagePlease check the missed events that you would have liked to attendContinuous Improvement: FeedbackOur Passion, Our Commitment, Your AdvantageWhat could have been done better?You guys are awesome, keep it up! Maybe a workshop or some kind of hands on activity occasionally.Don't have many comments, I think I need to go to more of them first. It was great :)During the Student Affairs presentation, the aircon was blowing so loudly, it was difficult to hear the speaker.  Any way to control the fan speed?More faculty talks on tips in topics such as managing relationships at work, time management, data analyticsetc there were more variation in 2015 ... not too thrill about the conference sharing .. quite boring!already good lah!Some programmes can be longer.Thank you and well done!!Our Passion, Our Commitment, Your AdvantageWhat did you like about Learning Circle?The variety of activities, the visits to other departments and learning what they do, etc.It's a good opportunity to learn something new - about trends in the profession, how we can support other departments of SMU - and have some time away from the cubicle.Key learning from conferences, learning about other departmentsEverybody participated and most people seemed interested. It is good to have a mix of activities and make it fun too.I did enjoy the conference sharing, it was a nice way to observe what my colleagues are doing.The content and variety is just niceVisits and Information sharing sessions from other centers and institutions.Diversity of learning topicssome topics were interesting, although i missed it I'm sure i would have enjoyed the off site visit.Visiting other Offices and the Heritage Conservation CentreI like that the Learning Circles are not just another meeting to report on projects and initiatives, but something that gets everyone involved and learning something new together.  It allows the staff to interact in different ways, helping to build relationships and community.Provide opportunities to learn something.It's a great learning opportunity and eye-opener. a break from work! the mixed contentsShort break from work, can learn something new.Learning different things from other organization and apply it (if possible) to library job (technical skills/soft skills). Example: learned the passion (yet relax) from the passionate staff at the conservation center. Our Passion, Our Commitment, Your AdvantageWhat would you recommend?Something to encourage library staff to read both fiction (fiction reading is fun and useful for creativity) and professional literature and to keep up-to-date with trends. Something to help staff with their writing skills.Get to know more SMU departments?-Human library, the "books" are Faculty, Staff, UG, PG, PhD students and "loan" (hold conversations) them.   - Attend any one of the student clubs sessions, maybe they use library resources for their student clubs activities.  - A day in the life of Faculty - Invite social media influencer to share their marketing and outreach experiences.Would be interested to learn about something fun and historical related to books. Bookplates?more visitsA visit to other Singapore University library*Journal club/shared reading and discussion (perhaps broken down into a few groups so people could choose based on interest)  *Pecha kucha/lightening round - quick 3-5 minute presentations to share interesting tips and tools for work productivity (apps, Alma, databases, etc.)More faculty talks.topics unrelated to library!! further our horizon and not limit it to library-related issue!!!!! THANKS!Book speed dating for lib staff One or two half-day workshops (NOT necessarily library- or "team building"/"soft skills"-related).Hiking, library visits :)Our Passion, Our Commitment, Your AdvantageCase Study 2Refresh!Our Passion, Our Commitment, Your AdvantageCase Study 2: Refresh!Our Passion, Our Commitment, Your AdvantageSo how do Librarians Teach?• LaGuardia (1993)  She describes the situation practically as being, ‘usually in trial by fire’. • Fast paced where the instruction librarian is required to package a class and ‘pack and go’ to deliver the instruction. • Most times using ‘instinct’, seizing the opportunity by setting aside the frills and the luxury of time to develop ‘perfect’ instructional designed programmes. • But how long does it take? In the typical, solo-act “trial by fire school”, probably years.  (LaGuardia, 1993: 54-55). • But in today’s context, it has become on-the-job. Our Passion, Our Commitment, Your AdvantageSkills Upgrading• Engagement of Consultants: 2014/2015• First Year Experience Librarians: Curate programmes for Undergraduates• Research Librarians focus on Research Consultations, Postgraduates, Faculty Engagement• Co-Training, Observations; Sharing Sessions• Coaching and Mentoring• IL Bootcamp – a series of microteaching sessionsOur Passion, Our Commitment, Your AdvantageParting Thoughts• How does learning and sharingtake place in your institution?• How do we: Stay Hungry. Stay Foolish (Steve Jobs)rajen@smu.edu.sg Image source: https://upload.wikimedia.org/wikipedia/en/0/0f/Time_youcover01.jpgOur Passion, Our Commitment, Your AdvantageReferences• LaGuardia, C.  et al. (1993). Learning to instruct on the job: Team-teaching library skills [Electronic version]. The Reference Librarian, 40, 53-62.• Library Association of Singapore. [n.d]. Professional Development Scheme: PDS Guidelines. Retrieved from http://www.las.org.sg/wp/training-development/professional-development-scheme/• Singapore Management University Libraries. (2017). SMU Libraries Strategic Plan, 2016-2018. Singapore: Singapore Management University. Retrieved from https://www.smu.edu.sg/sites/default/files/library/SMULibStratPlan2016.jpg• Government of Singapore. (2017). Skills Future. Retrieved from http://www.skillsfuture.sg/

How do continuing professional development programmes contribute to workplace literacy? Successful frameworks at Singapore Management University (SMU) Libraries

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How do continuing professional development programmes contribute to workplace literacy? Successful frameworks at Singapore Management University (SMU) Libraries

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Institutional Knowledge at Singapore Management University