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CRM-Prozesse optimieren: Mit CRM-Systemen, Call Center Kennzahlen und mobilen Endgeräten; Seminar C ; 19. Juli 2006, Institutszentrum Stuttgart der Fraunhofer-Gesellschaft
Authors
W. Engelbach
O. Höß
Publication date
Publisher
Fraunhofer IAO, Stuttgart
Abstract
Abstract is not available.
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oai:fraunhofer.de:N-45822
Last time updated on 15/11/2016