Design for product-service systems - a literature review

Abstract

The trend towards servitization in the capital goods sector remains unbroken. While in theory and practice, the basic principles of this transition have been discussed intensively, up to now there has been a lack in engineering guidelines and design notes to comply with the newly arising requirements for the technical equipment used in PSS. The paper depicts the current state-of-the-art in the "Design for Service" area by giving a comprehensive literature review. Against the background of the transition outlined above, the need for enhancing "Design for Service" towards "Design for Product-Service Systems" is illustrated