The impact of office layout on productivity

Abstract

Purpose – The purpose of this paper is to evaluate the impact office layout has on office occupiers' productivity. Design/methodology/approach – The paper evaluates the literature that claims to make a linkage between the office layout and the effect on office occupiers' productivity. Two main themes are developed. First, the literature that links office layout to work patterns is evaluated, and second, the open-plan office vs cellular office debate is developed. Findings – The review of the literature reveals that the connection between the three major components of office layout, office occupiers' work patterns and productivity is not clearly established. Originality/value – The paper establishes that there is a requirement to link together office layout to the work patterns of office occupiers. It is only when the connection is made between the office layout and the office occupiers' work patterns that productivity gains can be achieved. To support the different work patterns undertaken, the facilities manager can create office environments that consist of a balance between private space and communal shared space. The amount of balance will be very much dependent on the mix of the work patterns in the office.</p