The mere allotment of an e-mail address does in no way ensure answering quotas, which could be called sufficient to dependably hand out important information via roundmail. A loss of accessibility through e-mail addresses already provided by the university can be due to various technical problems and personal deficiencies of motivation. Students in particular often use external providers and are often also not on familiar terms with the use of consistent personal e-mail archives, POP-accounts, Web-Mail-Portals and the use of forewarding functions. Special email-courses are being offered within regular further training for staff and students
