Providing academic support for a diverse tertiary population requires the inclusion of a digital approach. However, in order to develop a digital strategy, there is a need to provide an allencompassing reflection on how to integrate technology. This paper aims to report on Auckland University of Technology (AUT) Student Learning Centre (SLC) current progress in the digital space, while providing direction to its future development. This paper combines technological knowledge with content and pedagogical knowledge to design SLC’s future developments. It also provides an analysis of current SLC digital presence developments and addresses possible future directions. Recommendations reinforce the need for an overall learning strategy, and address the affordances of Web 2.0 for this project. These recommendations and reflections are important for setting the foundations for a pedagogically solid digital development
