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Perceptions are relative: an examination of the relationship between relative satisfaction metrics and share of wallet
Authors
L Aksoy
A Buoye
+5 more
B Cooil
Arne De Keyser
TL Keiningham
Bart Larivière
EC Malthouse
Publication date
1 January 2013
Publisher
Abstract
C
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Ghent University Academic Bibliography
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Go to the repository landing page
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oai:archive.ugent.be:4104907
Last time updated on 12/11/2016
Ghent University Academic Bibliography
See this paper in CORE
Go to the repository landing page
Download from data provider
oai:archive.ugent.be:4104955
Last time updated on 12/11/2016
Ghent University Academic Bibliography
See this paper in CORE
Go to the repository landing page
Download from data provider
oai:archive.ugent.be:4104916
Last time updated on 12/11/2016