Usages of the internet and e-tourism. Towards a new economy of tourism

Abstract

This paper analyses the impact of internet on the organization of industry and the marketdynamics in the tourism activities, focusing in the European scene. Tourism incorporates many features ofthe contemporaneous information and communication economy. Even if e-tourism still stands for a smallshare of the whole tourism activity, the paper establishes that the internet basically explains theorganization of the activities and markets that emerge today. A relevant analytical framework able toapprehend these dynamics is first defined. The concept of sectoral system of production and innovation isshown to provide a relevant analytical framework to grasp the basic changes of the tourism industry. Thepaper enlightens on this basis the evolution resulting from the emergence of e-tourism and the uses ofinternet, their impacts on the coordination of the activities and the markets, with a special focus on theEuropean caseTourism; Sectoral Systems of Production and Innovation;ICT; Virtual Communities; GDS