Offshoring to new shores: Nearshoring to Central and Eastern Europe

Abstract

Offshoring of IT services and back-office services to low-wage countries is a fast-growing market. Besides India, the pacesetter and dominant insourcer, there are numerous other countries and regions attempting to establish themselves as offshoring locations. Our report focuses on nearshoring locations in Central and Eastern Europe. An increasing number of examples confirm the growing importance of this region. However, a precise comparison of the attributes of different locations reveals that Central and Eastern Europe only leads the way in specific areas and for tasks with specific requirements.Offshoring, IT industry, Central and Eastern Europe