Conducting research in medical settings can pose
particular challenges for research on adoption and
adaptation to new technologies, especially when
medical errors are a subject of the research, or the
research necessitates capture of user behaviors and
interactions. A case study of research in a clinical
setting explores the experience of the researcher as
they negotiate the practical challenges of research and
research participants’ acts of resistance. The
researcher’s identity, as constructed in the medical
setting, serves to make this negotiation more complex.
However, this case also illustrates the practical and
theoretical approaches that can be applied to overcome
these challenges
