COMPARASION OF TWO DIFFERENT RESPONDENT GROUPS WITH WEB QUESTIONNAIRE SURVEY BASED ON WEB

Abstract

Studies about Web surveys are carried on computers by visitors surfing web page and e-mail addresses. In this study, a web site with a membership service is determined and a survey form with two different designs is planned to carry, as a pilot survey, on anonymous visitors and members using their e-mail addresses of this web site. Responses of two different respondent groups for the same topic in same survey form are statistically compared. The survey is carried on each one of anonymous visitors and members of this web site by their e-mail addresses for one month. 102 anonymous visitors and 100 members by e-mail participated in the survey. In the survey, altitude questions about update level of the web site and personal questions are asked to respondents. In the conducted survey, it is seen that generally responds of the each of the respondent groups to altitude questions are determined as statistically different, but both of the respondent groups are pleased with usage of relevant web site and design of the survey form. According to the result of conducting the same survey study on the same web site, it can be said that visitors of the relevant web site and with known e-mails group determined by using probability sampling are really different. However, repetition of this study according to time which may increase the sample sizes, affect on the results.Web Questionnaire, e-mail Questionnaire