Dynamic scheduling of maintenance activities under uncertainties.

Abstract

International audienceCompetencies management in the industry is one of the most important keys in order to obtain good performance with production means. Especially in maintenance services field where the dierent practical knowledges or skills are their working tools. We address, in this paper, the both assignment and scheduling problem that can be found in a maintenance service. Each task that has to be performed is characterized by a competence level required. Then, the decision problem of assignment and scheduling lead to find the good resource and the good time to do the task. For human resources, all competence levels are dierent, they are considered as unrelated parallel machines. Our aim is to assign dynamically new tasks to the adequate resources by giving to the maintenance expert a choice between the robustest possibilities