In recent years Enterprise Resource Planning (ERP) systems have received much
attention. ERP are extremely complex information systems, whose implementation
is often a complex adventure for business enterprises. The organizational
relevance and risk of ERP projects make it important for organizations to focus
on ways to make ERP implementation successful.
However, dealing with risk management in ERP project introduction is an ambitious
task. Numerous risk factors have to be taken into account which include
technological and managerial aspects, both psychological and sociological; moreover
they can be deeply interconnected and have indirect e ects on the project.
Therefore, the risk management process is highly difficult and uncertain.
The general purpose of this study is to develop an innovative risk management
methodology supporting the formulation of risk treatment strategies and actions
during ERP introduction projects in order to nally improve the success rate.
In this thesis, the research context, framework and methodology are presented;
then main phases are introduced and results discussed