It was determined that a preliminary assessment of the complexity in the design stage of pre-production can help to determine the feasibility of entering new products into production, and its future costs. It is shown that the advantages of fuzzy expert systems are: the ability to parallel execution of existing rules; the multiplicity of interpretations of variables, providing superposition of states and the possibility of conflicting rules; prediction of new state of the system; description of the problem and the rules of natural language using the linguistic variables