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The level of quality management practices in childcare centers by using a Quality Improvements and Accreditation System (QIAS) Model

Abstract

Background: The study was conducted in childcare centers that covered three states in the northern part of Malaysia. Thus, the Quality Improvements and Accreditation System (QIAS) instrument was used for this purpose.This is reflected in the seven (7) proportion quality areas in the QIAS, which are; staff relationships with children and peers; partnerships with families; programming and evaluation; children’s experiences and learning; protective care and safety; health, nutrition and well being; and managing to support quality. Objective: The objective of this paper is to disseminate findings and share best practices of early childcare operators, providers, principals, and teachers that handled children from birth to 6 years.It aimed to identify the level of quality management practices in childcare centers in Malaysia. Results: Data collected through the questionnaire depict a slightly different picture where the childcare providers and teachers reported that their practices were moderate in terms of staff relationships with children and peers, partnerships with families, programming and evaluation, children’s experiences and learning, and managing to support quality except protective care and safety which was high. Conclusion: This QIAS instrument is able to serve as a guidelines to the childcare center on what is needed and required to be look into and take into consideration in order to ensure the quality of childcare centers

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