Maintenance is an activity of growing interest specially for critical systems. Particularly, aircraft maintenance costs are becoming an important issue in the
aeronautical industry. Managing an aircraft maintenance center is a complex activity. One of the difficulties comes from the numerous uncertainties that affect the activity and disturb the plans at short and medium term. Based
on a helicopter maintenance planning and scheduling problem, we study in this paper the integration of uncertainties into tactical and operational multiresource,
multi-project planning (respectively Rough Cut Capacity Planning and Resource Constraint Project Scheduling Problem). Our main contributions are in modelling the periodic workload on tactical level considering uncertainties in macro-tasks work contents, and modelling the continuous workload on operational level considering uncertainties in tasks durations. We model uncertainties
by a fuzzy/possibilistic approach instead of a stochastic approach since very limited data are available. We refer to the problems as the Fuzzy RoughCut Capacity Problem (FRCCP) and the Fuzzy Resource Constraint Project Scheduling Problem (RCPSP).We apply our models to helicopter maintenance activity within the frame of the Helimaintenance project, an industrial project approved by the French Aerospace Valley cluster which aims at building a center for civil helicopter maintenance
