E-governance in cities

Abstract

This paper describes and analyses the way European urban policymakers guide their city into the information age. We develop an analytical framework to be able to analyse, assess and compare urban ICT policies. In the empirical part, the frame is applied to a number of cities. We conclude that the most successful cities apply a balanced mix of content, infrastructure and access policies. Furthermore, success depends on the capacity of urban management to engage in local networks with local companies, citizens and intermediary organisations, as well as their ability to mobilise external resources.