Education in healthcare engineering: learn from, collaborate with and design for an expert user

Abstract

International audienceNumerous design methods exist concerning user integration in the design process, but there is no focus or special attention on users type. The main importance of user in "user-depended design" is to provide the better understanding of user and user's needs. Moreover, the integration procedure of the user in design may change from one type to another depending on product type. In this paper we will focus on a type we call "expert user", and will try to observe this expert user in design process, in order to understand and analyze his/her needs, behavior, and interaction. As a case, the collaboration of two surgeons in a new surgical instrument design is studied, using scenario-based approach. Some points are exploited and the eventual influences on the design are discussed