This research analyzed factors necessary for obtaining consent from the patient as perceived by nurses. Explaining things to patients and listening to the patient\u27s voice were defined as factors of verbal-mediated communication. The attitude toward patients (such as nods, making eye contact) and the tone of voice were defined as factors of non-verbal communication. A questionnaire survey was administered to nurses (n=142) (Mean age=30.2, SD=8.7) in December, 2007. The respondents were asked to rate the extent of importance by degrees of providing a lot of information to patients (explaining), listening to the patient\u27s voice (listening), their attitude toward the patients (such as nods and eye contact), and the tone of voice when talking to the patients. The result suggested that nurses regard non-verbal communication as a factor more important than verbal-mediated communication
